Terms and conditions

Last updated: [DATE]

These Terms govern your use of the Tendr construction management platform (the "Service"), operated by [LEGAL ENTITY NAME] ("Tendr", "we", "us"). This is a starting template and should be reviewed by your legal adviser before you rely on it.

Acceptance

By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation.

The Service

Tendr provides tools for estimating, project delivery, scheduling, procurement, and billing for construction and trades businesses. We may add, change, or remove features over time.

Accounts

You are responsible for your account, for keeping your credentials secure, and for the activity of users in your workspace. Provide accurate information and keep it current.

Plans and billing

Paid plans are billed in advance on a recurring basis through our payment provider. Fees are non-refundable except where required by law or expressly stated. We may change pricing with reasonable notice. Taxes are your responsibility unless stated otherwise.

Acceptable use

You agree not to misuse the Service, including by attempting to disrupt it, access it without authorisation, reverse engineer it, or use it to store or transmit unlawful content.

Your data

You retain ownership of the data you add to your workspace ("Customer Data"). You grant us the rights needed to host and process Customer Data to provide the Service. You are responsible for the accuracy and legality of Customer Data and for having the rights to use it.

Our intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms.

Confidentiality

Each party will protect the other's confidential information and use it only as needed to perform under these Terms.

Warranties and disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages. Our total liability arising out of the Service is limited to the amounts you paid in the [12] months before the event giving rise to the claim.

Termination

You may cancel at any time. We may suspend or terminate access for breach of these Terms or as required by law. On termination you may export your Customer Data for a reasonable period, after which it may be deleted.

Governing law

These Terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, without affecting mandatory consumer protections in your location.

Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the Service or by email, and continued use means you accept the updated Terms.

Contact

Questions about these Terms? Email [legal@your-domain].