Privacy Policy

Last updated: [DATE]

This Privacy Policy explains how [LEGAL ENTITY NAME] ("Tendr", "we", "us") collects, uses, and protects information when you use the Tendr construction management platform (the "Service"). It is a starting template and should be reviewed by your legal adviser before you rely on it.

Who we are

Tendr is operated by [LEGAL ENTITY NAME], [registered address]. For any privacy question, contact us at [privacy@your-domain].

Information we collect

  • Account information — your name, email address, and profile details when you sign up.
  • Workspace data — the information you and your team add to run your business: clients, opportunities, estimates, jobs, timesheets, purchase orders, claims, documents, and related files.
  • Usage information — how you interact with the Service, collected to keep it reliable and to improve it.
  • Device and log data — IP address, browser type, and similar technical details.
  • Cookies — used to keep you signed in and to understand usage. See "Cookies" below.

How we use information

We use information to provide and operate the Service, authenticate you, process payments, provide support, send service-related communications, keep the Service secure, and comply with our legal obligations.

How we share information

We do not sell your personal information. We share it only with:

  • Service providers (sub-processors) who help us run the Service — for example hosting, database, email, payment processing, and analytics providers — under agreements that require them to protect it.
  • Legal and safety recipients where required by law or to protect rights and safety.
  • Business transfers in connection with a merger, acquisition, or sale of assets.

Your workspace data

Data you add to your workspace is yours. We process it on your behalf to provide the Service and do not use it for our own purposes except as needed to operate, secure, and support the platform.

Data storage and security

We use reasonable technical and organisational measures to protect information. Data is hosted with our infrastructure providers in [REGION]. No method of storage or transmission is completely secure.

Data retention

We retain information for as long as your account is active or as needed to provide the Service, and afterwards as required to meet legal, accounting, or reporting obligations.

Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact [privacy@your-domain].

International transfers

Where information is transferred across borders, we take steps to ensure it remains protected in line with applicable law.

Cookies

We use essential cookies to operate the Service and optional cookies for analytics. You can control non-essential cookies through the consent banner and your browser settings.

Children

The Service is not directed to children under [16] and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. Material changes will be notified through the Service or by email.

Contact

Questions about this policy? Email [privacy@your-domain].